1. Information We Collect

We may collect the following types of information:

• Personal details (such as name, email address, phone number, business name) when you contact us or book a consultation.

• Payment and billing details (processed securely through third-party providers such as Stripe or PayPal).

• Website usage data via analytics tools (such as IP address, browser type, time spent on site, etc).

2. How We Use Your Information

Your information is used to:

• Respond to your enquiries and provide requested services.

• Manage bookings, invoicing, and communications.

• Improve our website and offerings.

• Send occasional updates, newsletters, or promotional content (you may opt out at any time).

3. Sharing Your Information

We do not sell or rent your personal data. Information is shared only with trusted third-party providers necessary to operate our services (e.g., email platforms, payment processors).

4. Data Storage & Security

Your data is securely stored and protected against unauthorised access. We retain your information only as long as necessary for the purposes outlined above or as required by law.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings if preferred.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at hello@alaharacreative.com.au for any privacy related requests.

7. Updates

This Privacy Policy may be updated periodically. Continued use of our website or services constitutes acceptance of the revised policy.